Application/production Support Engineers

Job Description

Application/production Support Engineers

Type : Full Time

Location : Bengaluru

Experience Required : 2 Year(s)

Industry : IT-Software/Software Services

Preferred Skills : .NET API C++ Programming iOS Development Java Javascript Linux Mongo DB PostgreSQL Python Ruby on Rails Web Services

Job Description :

-The main responsibility of this position will fall with the E2E retail applications and infrastructure acting as L2 support. 

-Issue analysis, Identification of bug and the workaround. Response to functional queries, Understanding & analysis of user requirement for minor enhancements.

-Strong skills in any of the below technologies in debugging the code, troubleshooting the code.

-Must have knowledge of ITIL processes and working experience of at least 2 years on Production Support models.

-Must be good at email and oral communications, as this role demands discussions, meetings with global users of our products.

-Should be willing to work in Graveyard shift (01:30 AM IST to 10:30 AM IST) on Weekdays and Rotational shift on the weekends.

-Should have hands on experience in providing Application/Production Support for any of the below technologies: 

Java,C++,Tandem, Cisco, iOS , Linux

MS SQL, PostGres SQL, Mongo DB

Java Script, Python, PowerShell

Kubernetes, Unix, Oracle, Jenkins, Android

.Net Framework, COBOL, JCL, CA7

API's, Kafka, Mainframe, Domo/Data Visualization

Web App Services(JVM& Tomcat), Docker , Chef,Ruby on Rails,