Type : Full Time
Location : Noida
Experience Required : 5 Year(s)
Industry : BPO/ITES
Preferred Skills : JIRA RESTful APIs Salesforce Salesforce Administrator SQL
Job Description :
-Hands on experience with various deployment methods/strategies which include deploying through Change Sets, ANT Migration Tool, SFDX etc
-Perform version and conflict checks, analyze the deployment components, coordinate across multiple teams and deploy to Prod / Sandbox Env
-Work with development teams to maintain allowed Test coverage in Salesforce and resolve all the Deployment errors
-Documentation of deployment steps and instructions
-Salesforce.com Sales/Service Cloud administration & configuration for creating/maintaining Users, Roles, Fields, Objects, Validation rules, Workflow rules, Visual Flows, Apex triggers, Page layouts, Profile and Permission Sets, Reports, Dashboards, Lightning Component Customization/Development etc
-Experience in Data Migration using Import Wizard, Workbench and other integration tools like Apex Data Loader
-Exposure in writing the SOQL and SOSL queries
-Exposure to creating Apex Classes, Apex Triggers and Visual force Pages will be a plus
-Worked on the Security model using Profiles, Roles and Sharing Model (Organizational-wide defaults & Sharing rules) settings
-Exposure to web services, REST API and implementing common integration patterns between Force.com
-Setup CI/CD automation workflow using Jenkins
-Have good functional knowledge and provide good customer experience through timely and appropriate communication as well as following through till issue resolution
-Escalate process change requests, system enhancements or any other related requests through relevant mechanisms for approval / prioritization
-Support QA testing of Salesforce releases and new features. Make recommendations to management regarding implementation as appropriate.
-Understand the new functionality being added as well as bugs being fixed by the Development team
-Creation and maintenance of sandboxes in force.com platform
-Download and maintain production instance data backups.
-Understanding of fundamental network technologies like DNS, Load Balancing, SSO, SSL, TCP/IP, HTTP
-Ability to work independently and in a collaborative team environment
-Knowledge of Lightning interface and Einstein analytics would be an added advantage
Basic Qualifications
-5 to 10 years of experience as a Salesforce Administrator
-At least 4 years of hands-on Salesforce.com experience is required
-Certified as a Salesforce Administrator (ADM-201) and as an Advanced Salesforce Administrator is preferred
Preferred Qualifications
-Bachelors Degree in Technology
-Experience working in Sales Operations
-Experience in SQL is a plus
-Experience using Jira