Retail Operations Manager

Job Description

Retail Operations Manager

Type : Full Time

Location : Chennai

Experience Required : 6 Year(s)

Industry : Retail

Preferred Skills : Business Development CRM Retail Stock Management Team Management

Job Description :

Topline 

-Regular review and monitoring of business.

-Focus on Private Brands by constant review and sale enhancement strategies. 

-Training team members on mobile app usage and features (FAB). 

-Push maximum number of app downloads in the store.

Inventory Management

-Does process mapping for movement of stocks from receiving bay to floor

-Initiates stock-takes as per the agreed and laid down procedure

-Ensures effective displays with the objective of achieving greater number of stock turns

-Plans for perpetual inventory.

-Perodic global count checks 

-Omni channel - Plans for inventory for keeping in mind sale trends. 

Customer care/customer service

-Customer feedback

-Competition Mapping

-Manpower availability

-Floor presentation

-Analysis and reporting

-Shrinkage control

Team management

-Training & development of subordinates

-Monitor & improve Productivity through manpower allocation

-Motivation & Counselling

-Internal business perspective