Senior Telecalling Officer

Job Description

Senior Telecalling Officer

Type : Full Time

Location : Chennai

Experience Required : 0 Year(s)

Industry : Accounting/Finance

Preferred Skills : Cold Calling Customer Service Lead Generation Tele Caller

Job Description :

-Awareness call start of the month 

-Adhering to Quality parameters 

-Adhering to COC / TAT / Wrap-up 

-Identifying POS accounts , Prioritize the Customers 

-Collects additional charges such as Penal charges 

-Achieve Daily Recovery Resolution (DRR) as per Milestones set 

-Ask for PTP , generate Pick-ups 

-Identifying accounts for Field visits