Customer Service Executive (US Shift)

Job Description

Customer Service Executive (US Shift)

Type : Full Time

Location : Faridabad

Experience Required : 1 Year(s)

Industry : IT-Software/Software Services

Preferred Skills : Customer Care Customer Service Customer Support

Job Description :

-The person will need to take care of Customer service calls and emails.

-Create and maintain reports.

-Need to understand the request and coordinate with other departments for information to resolve the ticket.

-Excellent spoken & written English

-Coordinate with business clients to get the approval on time through emails.

-Ability to meet stringent deadlines.

-Multi-tasking-Ability to handle different things at one time.

-Eye to detailing and process improvement.