Type : Full Time
Location : Ranchi
Experience Required : 9 Year(s)
Industry : Consultants
Preferred Skills : BPO Customer Service Domestic BPO LPO Tele Caller Voice Process
Job Description :
10+ years of exp. into Transactional Quality ( Call monitoring , call quality , quality assurance , bpo quality etc) from only BPOs.
Days Shifts and 6 Days working.
Exp. in Domestic BPO, Voice and Customer Service
Six Sigma /Strategic Quality ( Leadership Traits)
It would be 60 -70% Transactional Quality Role and 30 -40% Training Role
He/she will work as a Site head for Gujarat region and Jharkhand region respectively.