Type : Full Time
Location : Kochi
Experience Required : 0 Year(s)
- Salary : 100,000 - 200,000 (P.A.)
Industry : Human Resources
Preferred Skills : Technical Support
Job Description :
Global Access Management Jr. Consultant :
The Global Access Management consultant is responsible for system access control and associated compliance across all NGA HR products/services (client and internal)
The processing of account creation requests in line with the associated Standard Operating Procedure and contracted Service Level Agreement.
Termination of accounts in line with the corporate Service Level Agreement
Security of our corporate systems is maintained through a stringent password reset process
Management of user accounts, following the associated Standard Operating Procedures
Works independently on security, authorization and user administration related requests
Oversees customer communications for Access related issues
Responsible for identifying Access related security issues and escalating as required.
Assist and perform in access management related admin tasks (eg. reporting)
Required Candidate profile
Essential
Bachelor of Science (BS) from an accredited college or university, or equivalent.
Thorough knowledge of HR Processes, organizational structures and business functions
Must possess excellent communications skills, written and verbal.
Excellent problem-solving skills is a must
ITIL Service Management training and/or certification is recommended.
Security Training and/or certification or equivalent experience is required.
Ability to think outside of the box for service improvements
Attention to detail and accuracy and Deadline oriented
Proven ability to follow processes, as well as identifying process improvement opportunities
Knowledge of SAP and particular SAP security/authorization (ADM940) is an advantage.
Knowledge of Service-Now is an advantage
Knowledge of MS Office applications